Privacy Policy

Your privacy is important to Brotzeit Bali Bakery. This privacy policy explains how we collect, use, and protect your personal information.

By using our website and services, you consent to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Order Information: Details of the products you purchase and your order history.
  • Payment Information: Payment details processed through Gojek, Grab, or other payment gateways. We do not directly store your credit card information.
  • Website Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders and provide customer support.
  • To improve our website and services.
  • To send you promotional emails about new products, special offers, or other information we think you may find interesting (you can opt-out at any time).
  • To comply with legal obligations.

3. Data Security

We are committed to ensuring that your information is secure. We implement various security measures to protect your personal information from unauthorized access, use, or disclosure.

These measures include:

  • Using secure servers and encryption to protect your data.
  • Limiting access to your personal information to authorized personnel only.
  • Regularly reviewing our security procedures to ensure they remain effective.

4. Sharing Your Information

We may share your personal information with the following third parties:

  • Delivery Services: Gojek and Grab to facilitate the delivery of your orders.
  • Payment Processors: To process your payments securely.
  • Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or serving our users.
  • Legal Authorities: If required by law or legal process.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your computer’s hard drive and help us analyze web traffic or let you know when you visit a particular site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving promotional emails from us.

To exercise these rights, please contact us through the contact information provided on our website.

7. Third-Party Websites

Our website may contain links to other websites. This privacy policy applies only to our website, so you should read the privacy policies of the other websites you visit.

8. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes acceptance of the new privacy policy.

9. Contact Information

If you have any questions about this privacy policy, please contact us through the contact information provided on our website.