Terms and Conditions

Welcome to Brotzeit Bali Bakery! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website and/or placing an order, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Definitions

In these terms and conditions:

  • “We”, “us”, or “our” refers to Brotzeit Bali Bakery.
  • “You” or “your” refers to the customer or website user.
  • “Products” refers to the breads and jams offered for sale by Brotzeit Bali Bakery.

2. Ordering and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse any order.

Prices for our products are subject to change without notice. We are not responsible for typographical errors regarding price or any other item.

Payment must be made in full at the time of ordering. We accept payments through Gojek, Grab, and other methods as indicated on our website.

3. Delivery

We offer delivery through Gojek and Grab. Delivery times are estimates and may vary.

We are not responsible for delays caused by the delivery service or circumstances beyond our control.

You are responsible for ensuring that someone is available to receive the delivery at the specified address and time.

4. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns. However, if you are unsatisfied with your order due to our error (e.g., incorrect item), please contact us within 24 hours of receiving your order, and we will do our best to resolve the issue.

Refunds are provided at our discretion and are subject to review on a case-by-case basis.

5. Use of Website

This website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this website.

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful.

6. Intellectual Property

All content included on this website, such as text, graphics, logos, images, and software, is the property of Brotzeit Bali Bakery or its content suppliers and protected by copyright laws.

You may not use any of our trademarks or trade names without our express written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Brotzeit Bali Bakery shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website.

Our liability is limited to the purchase price of the products in question.

8. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Indonesia, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Indonesia.

9. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes acceptance of the new terms and conditions.

10. Contact Information

If you have any questions about these terms and conditions, please contact us through the contact information provided on our website.